Albert Investments
Albert Investments Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Albert Investments has a 1.4 star rating from 102 customer reviews; consumers are mostly dissatisfied and reviews highlight widespread unfavorable feedback and frequent billing disputes.
Key Takeaways for Future Customers
- Many Albert Investments reviews report repeated unauthorized charges and subscription billing issues.
- Customers seek refunds and report poor customer service with limited phone support.
- Expect difficulties with account access, transfers, and dispute resolution.
Negative Feedback / Risk Areas
- Recurring customer complaints about erroneous withdrawals, double charges, and access to savings.
- Poor responsiveness: long text/email delays, no live support, and refund refusals.
- Concerns about privacy, data security, and high price level reported by users.
Positive Feedback
Very few positive comments; one reviewer mentioned helpful assistance from a representative.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Albert Investments has a 1.4 star rating from 102 customer reviews; consumers are mostly dissatisfied and reviews highlight widespread unfavorable feedback and frequent billing disputes.
Key Takeaways for Future Customers
- Many Albert Investments reviews report repeated unauthorized charges and subscription billing issues.
- Customers seek refunds and report poor customer service with limited phone support.
- Expect difficulties with account access, transfers, and dispute resolution.
Negative Feedback / Risk Areas
- Recurring customer complaints about erroneous withdrawals, double charges, and access to savings.
- Poor responsiveness: long text/email delays, no live support, and refund refusals.
- Concerns about privacy, data security, and high price level reported by users.
Positive Feedback
Very few positive comments; one reviewer mentioned helpful assistance from a representative.
Media from reviews
Macon, Georgia
Transaction dispute
- - Albert charged $51.00 today around 3 am.
- - A $39.99 charge attempt failed.
- - Advance repayment hasn't been paid; I want to know what I'm being charged for.
Albert charged my account for $51.00 today around 3 in the morning, and then they tried to charge me $39.99, but it didn't go through. Why am I being charged so many times, and my repayment for my advance hasn't been paid back? What am I being charged for and why?
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible Company
- - Tried to create an account over a year ago; identity check failed.
- - Phone line is a recording.
- - No one answers.
- - Charged $9.99 though no active account.
I tried setting up an account with them well over a year ago, but was unsuccessful because it kept saying they couldn't confirm my identity. Several attempts to contact them were also unsuccessful.
The phone number listed is only a recording telling you to either email or text them.
No one ever answers the email and it takes over 20 minutes for each response via text, which includes repeating myself over and over and being subjected to the third degree. The reason for me trying to contact them is because out of the blue, my account was charged $9.99 when there wasn't even an active account.
- Wont let passed identity verification
- Customer service number is not an option noone answers
- When you text it takes forever to get a response and they just tell you to email support who then never responds to your email
Preferred solution: Full refund
User's recommendation: Stay far far away from this company!!!
Unable to transfer my funds
I not able to speak with any live person and no definitely not able to resolve and fix nothing with you 
fraud money missing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized withdrawal from savings account
- - Charged for two Albert accounts; savings debit without authorization.
- - Only checking was authorized; savings debited; disputing with bank/BBB.
They charged me for two different Albert accounts and then asked for my information. They only told me to contact them from my Albert account linked to one email, and then said that I needed help logging in.
I kept telling them I only have one Albert account, and I didn't authorize them to pull money from my savings. I never agreed to connect my savings account; I only agreed to connect my checking account. However, they took money from my savings. Basically, they stole my money and I can't even talk to the live agents without them sending me in circles.
I want my money back with all the charges that were made for the second account I never had. I know they wouldn't be happy if all of us, who had this done to, stole money from their accounts. I bet the CEO or owner of Albert wouldn't like it if all of us hacked into their personal bank accounts and took money. No, they wouldn't.
I am mad and I am reporting them to the BBB. I am disputing every charge with my bank's chargeback department. I am glad I screenshotted the entire conversation with the live agent where they stated I had another account, which I didn't have. I was wondering why I was being double charged $14.99 every month, and $10.99 with the $14.99 x 2.
Now I can prove they have committed fraud. I screenshotted where only my checking account is listed as a payment method.
They never got my authorization to have my savings account connected. I want my money back with interest, now.
- Get an advance
- Will steal money from all ur accounts
- No customer service phone number
- Send u in circles getting no where
Preferred solution: Full refund
User's recommendation: Stay away from these white collar thieving crooks
Cannot talk to anyone
I dont have a Alberts account and yall keep taking 14.99 out my account!! Give me my money Back!!! Thank you!!!$$$$$
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney
Hello, my name is Alexus Slay. I'm trying to figure out why my bank card keeps getting charged.
I have cancelled Albert since the day I signed up. I am getting money taken off my card weekly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have NEVER gotten any help or any services.
- - Tried to cancel at least 4 times; cancellation showed, but I was still charged.
- - No live support available to talk to for help; very frustrating.
I tried to cancel at least 4 times, finally after several attempts, it said I had cancelled, and I was still charged. You can't talk to an actual person to get help, and it's very frustrating and annoying.
- Idk never got to see any
- Poor help for consumers
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged After cancellation. Never used the service
- - Signed up for a free trial but never used the service.
- - Tried to cancel four times and was told cancellation was successful, but I was still charged.
I signed up for the free trial but never used the service. Tried to cancel on 4 different occasions and the last time I finally got an email saying it was successful and sorry to see you go and I was still charged
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEronious charges
I am being charged $14.99 from Albert, then $8. I have no services with you and I want the charges stopped and refunded!
Preferred solution: Why am I getting charged random fees? I no longer subscribe to the services. Both my accounts are being hit with these fees I want it to stop and be refunded.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFinal notice before legal action
- - Unauthorized signup for Albert Genius and withdrawals/fees charged without consent.
- - Demands 24-hour refund and warns of legal action.
They have refused every attempt I've made to get contact with them
- Signing up for an account i did not sign up for
- Refused to respond to request for help
- Illegally took my money
Preferred solution: Full refund apology and my account closed and to never get a fee for something from them when I didn't sign up for it and if my account is closed that means I should never get another fee again
User's recommendation: Run as far away from Albert as possible
I’m with the class action idea they state I have 2 accounts when I don’t they took money out my savings which I never authorized them access to my savings account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized withdrawal from savings account
- - Charged for two Albert accounts; info requested.
- - Never authorized savings; money withdrawn; disputing charges with banks.
They charge me for two different Albert accounts then ask for my information to only tell me to contact them from my Albert account linked to one email then say that I need help logging in I kept telling them I only hav some Albert account nd I didnt authorize them to pull money from my savings I never agreed to connect my savings account I only agreed to only my checking and they took money from my savings so basically they stole my money and u cant even talk to the live agents without them sending u in circles I want my money back with all the money that was charged for the second account I never had as well I know they wouldnt be happy if all of us whom had this done to would still money from their accounts I bet the ceo or owner of Albert wouldnt like if all of us hacked into their personal bank accounts and took money now would they no they wouldnt Im mad and I am reporting them to the bbb nd Iam disputing every charge with my banks charge back dept Im glad I screen shot the whole conversation with the live agent stating I had another account when I didnt I was wondering why I was getting double charged 14.99 every month and a 10.99 with the 14.99 x2 now I can prove they have done fraud and I screen shot where only my checking account is listed as a payment method they never got my authorization to have my savings account connected I want my money with interest now
Preferred solution: Full refund
User's recommendation: Stay away from these white collar criminals
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStole my money
Here we are weeks after and still no answer or refund
Stole my money out my savings. I never authorized Albert to get payment or access to my savings account. I am going to contact the BBB about them.
- Will steal money from other accounts
Preferred solution: Full refund
User's recommendation: Stay away from Albert
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis is a fraudulent company.
- - Unauthorized withdrawals.
- - I closed my long-standing checking account.
- - Small withdrawals were easy to miss.
I started to have unauthorized withdrawals coming from this company, and I even had to go through the inconvenience of closing my long-standing checking account due to this fraud. Please be on the lookout because they made small withdrawals so you barely notice. They are scammers!!!
Preferred solution: Full refund
User's recommendation: This is a fraudulent company. Be on the lookout.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStole my money
- - ATM withdrawal failed; I forgot my PIN, but I was charged anyway.
- - Walmart held 33.20 extra over my purchase; Albert didn't refund.
I tried to make a withdrawal at the atm but i had forgotten to set my pin no. So I couldnt withdraw it but they took it out of my account anyways.
Also walmart had a hold of 33.20 more than what my purchase was. Walmart released the funds of the 33.20 but Albert never gave it back to me.
User's recommendation: dont use Albert they will rob you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer*** pissed customer and Albert
*** you
I am on my third attempt to fill this out. *** you *** you x 100. *** you some more idiot
- No pros
- Can not log in
Preferred solution: Full refund
User's recommendation: *** pissed customer and Albert
Syracuse, New York
Eronious charges
I was never able to speak with anyone or did anyone contact me back with my concerns. Im very frustrated.
User's recommendation: Stop charging me for services I don’t have.
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I’m going through same thing now and it keeps charging me. This company is a scam